Legal
Terms
Placeholder notice. This is a working draft covering website use and the general basis of our services. It is not legal advice, and it does not replace the written scope and agreement issued for a specific project. Have it reviewed for the jurisdictions you operate in, and replace every bracketed placeholder before going live.
About these terms
These terms govern your use of this website, operated by RoofFlow System, registered in the Netherlands under KVK number 98308483, VAT identification number NL005323401B92. Work we carry out for a client is governed by the separate written scope, quotation and agreement for that project. Where the two conflict, the project agreement takes precedence.
What we provide
RoofFlow implements and improves digital systems used to capture, respond to, organise, follow up and track enquiries for roofing companies. The exact scope of any engagement is agreed in writing before work begins.
No guarantee of results
RoofFlow does not guarantee any specific number of leads, enquiries, appointments, customers, sales or revenue, and nothing on this website should be read as such a guarantee. Business results depend on factors outside our control, including existing demand, traffic, market conditions, pricing, your sales process, your reputation and your own operations.
Our commitment is implementation-based: we work with you to implement, test and refine the agreed system so that it functions as intended.
Demonstration material
The demonstration screens shown on this website are concepts created by RoofFlow for illustration. The roofing company shown is fictional, and any figures displayed within them are invented sample data. They do not represent real clients, real projects or real business results.
Your responsibilities as a client
Delivery depends on you providing timely access to the accounts and information a project requires, giving feedback within agreed timeframes, and ensuring that content and materials you supply are accurate and yours to use. Delays in these can move delivery dates.
Third-party services
Systems we build commonly rely on third-party platforms — website hosting, email, SMS, calendars, phone services, CRM and analytics tools. Those services are provided under their own terms and pricing, are usually held in your own accounts, and their availability and behaviour are outside our control.
Ownership
On full payment, you own the website content and configuration produced for you, and you own your enquiry and customer data at all times. RoofFlow retains ownership of its own underlying methods, templates and reusable components. The content and design of this website remain ours.
Fees
Fees, payment schedules and any ongoing support arrangements are set out in the written scope for each project. This website does not constitute a quotation or an offer.
Liability
To the extent permitted by law, RoofFlow is not liable for indirect or consequential loss, including lost profits, lost business or lost data. Nothing in these terms limits liability that cannot lawfully be limited. Any liability we do have is limited to the fees paid for the engagement in question. Consumers retain the statutory rights available to them under local law.
Website use
You may use this website for lawful purposes only. Please don't copy, scrape or reproduce its content, design or demonstration material without our written permission.
Governing law
These terms are governed by the laws of the Netherlands, and the competent courts of the Netherlands have exclusive jurisdiction, without affecting mandatory protections available to you where you live.
Contact
Questions about these terms: info@roofflowsystem.com.